This Privacy Policy describes how Buxton Pottery Painting Café Ltd, Cavendish Arcade, The Crescent, Buxton SK17 6BQ (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit and/or make a booking on our website.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

• Examples of Personal Information collected:version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection:to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection:Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
• Disclosure for a business purpose: shared with our processor WooCommerce 

Order information

• Examples of Personal Information collected:name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
• Purpose of collection:to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection:collected from you.
• Disclosure for a business purpose:shared with our processor WooCommerce 

Customer support information

• Examples of Personal Information collected:Name, email address, phone number.
• Purpose of collection:to provide customer support.
• Source of collection:collected from you.
• Disclosure for a business purpose:shared with our processor Shopify

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:

• We use WooCommerce to power our online store. You can read more about how WooCommerce uses your Personal Information here: COMING SOON
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a legal request from government agencies a legal warrant or other lawful request for information we receive, or to otherwise protect our rights.

Using Personal Information

We use your personal Information to provide our services to you in the way of processing payments for bookings and keeping you up to date on new products, services, and offers.

Cookies

A cookie is a small amount of information that downloads to your computer or device when you visit our website. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing our website to remember your actions and preferences (such as login and region selection). This means you do not have to re-enter this information each time you return to our website or browse from one page to another. Cookies also provide information on how people use our website, for instance whether it’s your first time visiting or if you are a frequent visitor.

We use the following cookies to optimize your experience on our website and to provide our services.

COOKIES NECESSARY FOR THE FUNCTIONING OF THE STORE

REPORTING AND ANALYTICS

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

DO NOT TRACK

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us or write to us using the details provided below:

Buxton Pottery Painting Café Ltd, Cavendish Arcade, The Crescent, Buxton, SK17 6BQ

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the Information Commissioner’s Office.